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dtSearch Case Study — Remtech Services, Inc.

Remtech Services, Inc. Enlists dtSearch for US Government Technical Training Website and CDs

“We promised the client an enhanced search tool for the Web, as well as one that could also work with a CD version of their product. For both, we chose dtSearch.”

Founded in 1988, Remtech Services, Inc. (RSI) is a nationwide services company that successfully graduated from the SBA's 8(a) and small business programs. Remtech operates as a subsidiary of CIBER, Inc. RSI has 600 employees working in 42 states throughout the United States. RSI's primary customer is the federal government.

A US Government Agency operating in the health arena tasked RSI to develop a custom web-based training site. Two years in development, the site involved roughly 1900 screens, digital video clips, extensive narration, and an extensive online help. Consistent with Government requirements, the site was also Section 508 compliant. The US Government Agency also tasked RSI to repackage the same training course for delivery on CD, including an initial 10,000 unit order and 10,000 unit follow-up order.


“We wanted a development product that had a customizable interface that would fit with our custom interface. We also wanted to permit the user flexibility in selecting content to search and in outputting search results.”
For enhanced searching of Web-based content, and for use on the CDs, RSI chose the dtSearch Text Retrieval Engine. “We promised the client an enhanced search tool for the Web, as well as one that could also work with a CD version of their product,” said Dr. Robert L. Baxter Jr., Vice President, at RSI. “For both, we chose dtSearch.”

Dr. Baxter also liked the flexibility of the dtSearch Text Retrieval Engine, both in terms of RSI's own development work and in providing customizable result output for end-users. “We wanted a development product that had a customizable interface that would fit with our custom interface. We also wanted to permit the user flexibility in selecting content to search and in outputting search results.”

RSI development experience includes instructional gaming, electronic performance support systems, computer-based training, web-based training, and platform instruction. Its customers include: FEMA, National Fire Academy, Emergency Management Institute, Centers for Medicare & Medicaid Services, US Navy, US Army, FAA, and National War Gaming & Simulation Center.

RSI's Web site is www.remtech.com. For information on RSI's technical training services, please contact Dr. Baxter by phone at (757) 873-8733, or by email at rbaxter@rsihq.com
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